Last updated · 1 June 2026
Discretion is the foundation of our business. This policy explains, in plain terms, what information we hold, why we hold it, and the care we take to protect it.
Digital Hospitality (“we”, “us”) provides private sourcing and concierge services. We are the data controller for the personal information you share with us. We collect only what we need to serve you, and we never sell it.
We collect the details you provide when you make an enquiry or engage our services, and a limited amount of technical data when you visit this site:
— Your name, contact details and the substance of your enquiry.
— Information relevant to an acquisition, such as preferences, budget and delivery details.
— Records of our correspondence and the services we provide to you.
— Basic analytics and cookie data used to operate the website.
We use your information solely to respond to your enquiry, to source and deliver on your behalf, to meet our legal and regulatory obligations, and to maintain our relationship with you. We do not use it for unrelated marketing without your consent.
Your identity and your brief are shared only with the specialist handling your enquiry and, where strictly necessary to complete an acquisition, with trusted partners bound by their own confidentiality obligations. We never disclose client names publicly and never feature an acquisition without explicit permission.
You may ask us to access, correct or delete the personal information we hold about you, to restrict how we use it, or to receive a copy of it. To exercise any of these rights, simply contact us using the details below and we will respond promptly.
For any question about this policy or your information, write to us at info@digital-hospitality.co.uk. We review this policy periodically and will note any material change here.