Engagements are structured either as a transparent fee on the acquisition or an annual concierge retainer. There are no hidden margins and no inflated access fees — you always know exactly what you are paying, and why.
Is everything genuinely confidential?
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Completely. Your identity, your brief and every transaction are known only to your specialist. We never disclose client names, and we never feature an acquisition without explicit permission.
How quickly will I hear back?
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Every enquiry is read personally and answered in confidence, usually within the day. From there, we agree a timeframe that suits the piece and your schedule.
Do you guarantee authenticity?
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Yes. Every acquisition is independently authenticated with full provenance before it reaches you. If a piece is ever found not to be exactly as represented, we make it right.
Do I need to be referred to enquire?
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Most of our clients come by introduction, but not all. A first enquiry is always welcome — we will simply have a confidential conversation to understand whether we are the right house for you.